App Review: Flexible User License, Auto User Management for Jira
- Fiona Pratt
- Dec 17, 2025
- 3 min read
Optimising license spend, enhancing security, and streamlining admin operations is more than just a cost-saving measure. We all like to focus on cost savings where possible but this app is much more than that. Let me tell you why.
If your Jira instance has outpaced your available time (and let’s be honest, who hasn’t experienced that?), managing licenses can quickly turn into a full-time gig. That’s where Flexible User License – Auto User Management for Jira comes in: a partner-supported app that does much more than just cut costs.
What the app does at a glance
Flexible User License (by OSCi, a valued Sourcesense partner) automates Jira license and user management, eliminating the need to monitor idle accounts or manually tidy up licenses. Its core features include:
Automated license assignment and de-assignment based on activity, freeing up licenses when users become inactive and re-assigning them when needed.
Real-time tracking dashboard to compare licensed seats versus active users, enabling smarter licensing decisions.
Bulk user actions (remove, restore, suspend) that significantly reduce admin overhead.
In short, it aligns license counts with actual usage, without the guesswork.
Beyond cost savings: why it’s smart
Yes, reclaiming unused seats saves money but the benefits go beyond that.
Security through inactivity management
Inactive accounts can pose security risks if left unmanaged. By automatically unlicensing users who haven’t logged in (and restoring licenses when they become active), the app reduces unnecessary access and potential vulnerabilities. This automated lifecycle control supports stronger governance and minimises orphaned access points.
It’s not just about saving money, it’s about tightening access control without the hassle of manual audits.
Better visibility means better decisions
The built-in dashboard provides admins with quick insights into:
Total licensed users
Active versus inactive user patterns
Exact seat utilization
This clarity helps prevent unnecessary upgrades to higher license tiers, as you’ll know how many users are actually using the system.
Less noise, more control
Bulk actions and rule-based management free admins from repetitive tasks. Suspending groups of inactive users or restoring suddenly active ones becomes efficient and traceable.
Instead of grappling with spreadsheets or manual audits, you gain:
Reliable, policy-aligned automation
Consistency across environments
Time for higher-value work
Fit for modern teams
Whether you’re using Jira Cloud, Server, or Data Center, Flexible User License adapts to your setup and scales with growth. Its rule-based engine allows teams to define their own policies, for example, deactivating after X days of inactivity, without needing to write complex scripts.
In summary
Flexible User License: Auto User Management for Jira is more than just a license optimiser, it’s a tool that:
Reduces unnecessary spend by aligning licenses with real usage
Strengthens security posture through automated access control
Frees admin time by automating actions that would otherwise be manual
Improves visibility with dashboards that inform strategy, not just reporting
In a world where managing costs often means tightening security and governance, this app strikes that balance, with minimal effort from your operations team, beyond the technical capability, it’s clear this is a product built with care. The team behind Flexible User License prioritise responsibility, security, and respect for the organisations using their software. That mindset aligns closely with Korean business culture, where diligence, accountability, and long-term relationships are central. As a partner, that shared commitment to doing things properly, and for the right reasons, is exactly what we value at Sourcesense.
