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What does it take to turn ITSM from red tape into real teamwork - with a little help from Jira?
ITSM doesn’t have to be the department of “no.” With Atlassian tools and an agile mindset, it can become a driver of business value. The key is shifting culture first: openness, collaboration, value-first thinking, blameless learning, and adaptability. Pair that with practical enablers—automation, agile practices, knowledge sharing, modern incident management, and lean change control—and IT stops being a bottleneck.

Christine Box
Sep 224 min read


Understanding RegTech: The Intersection of Compliance and Innovation
RegTech is transforming compliance from a box-ticking exercise into a strategic advantage. By combining Atlassian’s powerful workflow engine with innovative RegTech solutions, financial institutions can create repeatable, auditable processes that simplify regulatory reporting, streamline incident management, and stay ahead of evolving frameworks like DORA. This integration ensures compliance while driving innovation.

Fiona Pratt
Sep 53 min read


3) How HYCU and Sourcesense Can Help Financial Institutions
Ensure DORA compliance with HYCU's solutions and Sourcesense's Atlassian expertise, from cybersecurity to disaster recovery and vendor manag

Fiona Pratt
Oct 22, 20244 min read
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