ITSM doesn’t have to be the department of “no.” With Atlassian tools and an agile mindset, it can become a driver of business value. The key is shifting culture first: openness, collaboration, value-first thinking, blameless learning, and adaptability. Pair that with practical enablers—automation, agile practices, knowledge sharing, modern incident management, and lean change control—and IT stops being a bottleneck.

Atlassian has officially set the clock: Data Center products will reach end of life on March 28, 2029. That may sound distant, but in enterprise IT, four years is barely a single project cycle. By the time you’ve scoped requirements, secured budgets, piloted solutions, and celebrated go-live, 2029 will be knocking on your door.

RegTech is transforming compliance from a box-ticking exercise into a strategic advantage. By combining Atlassian’s powerful workflow engine with innovative RegTech solutions, financial institutions can create repeatable, auditable processes that simplify regulatory reporting, streamline incident management, and stay ahead of evolving frameworks like DORA. This integration ensures compliance while driving innovation.